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Just wanted to give everyone a heads up…Apparently TN had a producer suddenly up and close shop, so their product availability is a little sketchy right now.I placed an order on Monday Sept 9, and as of today--Saturday, Sept 14--my order still has not even shipped.I emailed them yesterday asking what was up, and I got a reply saying they are behind on processing orders because of the Labor Day holiday (which occurred 7 days before I even placed the order :o). Seemed a little crazy to me, so I replied and stated my disappointment and such and that having that long of a processing delay from a one-day holiday was downright silly.I then got another reply from them thanking me for my feedback, and then telling me about the supplier they had close their doors unexpectedly, thus causing a backup in order fulfillment. The lovely thing is there is NO mention of this anywhere on the website. Which is completely stupid. But meh.So the moral of the story is, if you're looking at placing a TN order anytime soon, either expect a long delay, or order way earlier than you intended so you get your stuff in time. Hope this helps someone/anyone.
they also suddenly dropped their rice proteins as well
Also instantized leucine, and glutamine alpha ketoglutarate.. I'm guessing it has something to do with the provider that closed.
UPDATE****Today is Tuesday, September 17.. Order STILL has not shipped. That's now 9 days for order processing.And I have about 2 days of protein left... If it doesn't ship today or tomorrow I'm going to cancel the order and maybe try PF.
UPDATE****Today is Tuesday, September 17.. Order STILL has not shipped. That's now 9 days for order processing.And I have about 2 days of protein left... If it doesn't ship today or tomorrow I'm going to cancel the order and maybe try PF.
Call your lawyer.... i'm suing!
UPDATE****Today is Tuesday, September 17.. Order STILL has not shipped. That's now 9 days for order processing.And I have about 2 days of protein left... If it doesn't ship today or tomorrow I'm going to cancel the order and maybe try PF.
Call your lawyer.... i'm suing!
lol.. they do seem spotty sometimes.. i have ordered from there a couple times and twice it took well over a week before the order was processed then one order it was processed and shipped the next day..
Ha. Finally got the shipping email today, along with another email from customer service, which is now claiming the hold up was because they're out of leucine and it still isn't in.. 😮 So they said they're just going to refund the amount for the leucine and ship the rest..That's neat, except here's an excerpt from their FAQ:
How long do orders take to ship?We have a strict policy and try our very best to stick to it. If an order comes in before 11 AM PST Monday thru Friday your order should go out the same day. On the rare occasion a product you have ordered is back ordered, we will notify you immediately to see if you want to change your order or if you would like to wait until it comes in. Additionally if you order more than what is backordered, the rest of your order will go out immediately and the remaining part of the order will go out when the backordered item comes in.
Face.Palm.Terrible experience with TN this go around. :-
Ha. Finally got the shipping email today, along with another email from customer service, which is now claiming the hold up was because they're out of leucine and it still isn't in.. 😮 So they said they're just going to refund the amount for the leucine and ship the rest..That's neat, except here's an excerpt from their FAQ:
How long do orders take to ship?We have a strict policy and try our very best to stick to it. If an order comes in before 11 AM PST Monday thru Friday your order should go out the same day. On the rare occasion a product you have ordered is back ordered, we will notify you immediately to see if you want to change your order or if you would like to wait until it comes in. Additionally if you order more than what is backordered, the rest of your order will go out immediately and the remaining part of the order will go out when the backordered item comes in.
Face.Palm.Terrible experience with TN this go around. :-
Whew! I had just placed my order the Wednesday before Labor Day, and got it the next day (as usual, since I live about 90 minutes from them.) Usually my timing in life sucks, so I must of got lucky this time.
I ordered 9SEP13, emailed them yesterday. I did get an email stating my order has been processed and waiting for USPS pick up. Now this was their reply:"Hi Josiah, I apologize for the delay. We are behind in production, due to a large influx of orders that we were not prepared for. Your order will be picked up by the Postal Service tomorrow morning, with an email confirmation of the tracking number. Thank you!"Now I'll have to really wait to get my stuff. Its usually a 3 week wait for mail to get out here..stupid timing. It'll be easier when I'm home, only 20 minutes from them!
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